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How to Fire an Employee Legally and Fairly
This e-guide will walk you through terminations – including proper documentation – so you can fire with confidence and clarity, from start to finish. Read more
How Entrepreneurship Training Benefits Small Businesses
The recent SCORE infographic on entrepreneurship training examines the impact and benefits of training for small businesses.
How to Kill the Customer Service Game
The key to customer service is providing your customers with what they want, where they want it, when they want it, and how they want it.
Holiday Bonus Guidelines: What Business Owners Should Know
As the holidays arrive, business owners often consider: Should I give a holiday bonus? a year-end bonus? Learn what you need to know. Read more
Why Every Small Business Should Be Marketing With Email
Is email marketing outdated? These stats show otherwise. Learn why email works and why it is critical for the success of your small business.
Marketing Tips for Your Pop-Up Shop
Ensure a memorable, successful event by creating a three-stage marketing plan for before, during and after your pop-up shop event.
Infographic: Entrepreneurship Training
Small business owners who invest in training are more likely to grow. Our latest infographic examines the growth of entrepreneurship training and sources for small business... Read more
5 Customer Retention Tactics to Increase Store Loyalty
How can you boost your profits and increase store loyalty? Building a strong customer base that keeps coming back.
Every Business Deserves Planning
Don’t make the common mistake of dismissing the value of planning. Every well-run business needs to manage strategy, metrics and essential business numbers.
Got Scheduling Headaches? You’re Not Alone
When you’re a small business owner with shift workers, every minute counts. Learn how to create efficient scheduling.
VoIP 101: What is It and Why Does Your Business Need It?
From chat platforms to video conferencing, modern communication tools such as Voice over Internet Protocol (VoIP) allow colleagues to conduct business from anywhere in the world.
What Gets Attention on Facebook?
A whopping 79 percent of all U.S. adults who use the internet are on Facebook. So what types of Facebook posts get all those users’ attention?